Frequently Asked Questions

  1. How much sound will I need?
  2. Will the neighbours mind?
  3. My friend has got a pretty good hi-fi, surely I could just use that?
  4. I've seen other sound systems advertised locally, why should I choose Chilli Sound?
  5. I've heard people mention "k" in relation to how loud the system is, what does this mean?
  6. I've been given a quote for a system thatís cheaper than yours, will you match it?
  7. I'm new to this and find it all a bit intimidating, how do I know what I'm going to need?

Q - How much sound will I need?

A - That depends on what you are trying to achieve.

We are able to provide systems capable of extreme sound levels, if you need a system for speeches and background music, then a pair of full range compact speakers will suffice. Whereas if you intend to make the dancefloor shake, then you will be looking at a full range system comprising of separate speakers for the mid/top frequencies and Bass frequencies.

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Q - Will the neighbours mind?

A - If youíre planning a Dance music type event, itís a pretty safe bet that the neighbours are going to hear what youíre up to. Bass frequencies travel a long way, even through walls. so it is vital that you liaise with anyone nearby who may be affected before your event.

We aim to be responsible and avoid any complaints due to noise levels, but in order to satisfy all concerned, an honest appraisal of your situation will be required.

We endeavour to always work within local authority guidelines, and if asked by a council representative to lower the volume due to complaints, we will. This does not mean that your event will have to stop, but a little forward planning can save a lot of stress on the night.

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Q - My friend has got a pretty good hi-fi, surely I could just use that?

A - We are often asked this, and the answer is categorically NO. there is a world of difference between Professional sound equipment and hi-fi equipment, when running an event the equipment is asked to provide extreme sound pressure levels (SPL) for long periods, often for 8 hours or more, domestic hi-fi equipment is not designed to do this and WILL overheat during the event, causing the music to stop and possible damaging the equipment. All our equipment is professional touring gear, as you would find at a large event, it has been designed to operate at extreme levels for extended periods, and will provide you with the volume that you need with complete reliability for the duration of your event whether its 2 hours or 36 hours.

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Q - I've seen other sound systems advertised locally, why should I choose Chilli Sound?

A - We are confident that we provide the best quality soundsystems in the area. Many of our competitors provide budget systems comprised of cheap "pro-sumer" loudspeakers, these systems may be cheap to hire , but the sound quality may leave something to be desired.

All of our sound systems are professional touring class systems, delivered, installed and operated for the duration of your event by experienced engineers. Our systems provide crystal clear sound reproduction at volume, with none of the harshness associated with budget loudspeakers. We are confident that you WILL notice the difference and if sound quality is important to you, you will be glad that you chose Chilli Sound.

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Q - I've heard people mention "k" in relation to how loud the system is, what does this mean?

A - The power of a soundsystem is measured in watts, "1k" means 1000 watts (or 1kw), we are able to provide systems up to 30kw, but measuring soundsystems in this way can be misleading. Another important measurement that is usually overlooked is the sensitivity of the loudspeaker. This means that not all systems with the same "k" rating will be the same. A system which is more sensitive will offer greater volume for the same amount of power. In addition to this a more sensitive loudspeaker will handle transients in sound faster and therefore reproduce the music more faithfully. All our systems offer exceptionally high sensitivity and are able to reproduce audio with clarity at much higher SPLís than budget loudspeakers.

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Q - I've been given a quote for a system thatís cheaper than yours, will you match it?

A - First of all, call and speak to us. Is the system that youíve been quoted for comparable to what we will offer you? We are not a budget soundsystem supplier, we endeavour to provide our clients with the best equipment possible, and unfortunately this costs money. In life we are all aware that you only get what you pay for, soundsystems are no different. If you have been offered a comparable quality system for what you feel is a better price, then speak to us and weíll se what we can do. Our clients are important to us, and we feel that once you have experienced what Chilli Sound has to offer you will feel that it has been money well spent and will want to use us whenever you need a sound system in the future.

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Q - I'm new to this and find it all a bit intimidating, how do I know what Iím going to need?

A - Professional audio is a jargon filled minefield, at Chilli Sound we try to speak to you in plain English and do our best to be helpful without being patronising or condescending. Advice costs nothing, and we are only too happy to help with any questions that you might have. We have experience ranging from small house parties up to large events for Blue chip companies. All our systems are delivered, installed and operated by experienced engineers who are in attendance for the duration of your event, and are on hand to deal with any unexpected situations should they arise.

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